We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we’ll be happy to process an exchange or refund the product less Shipping within 30 Days of your purchase.
Please contact us before you leave negative feedback, and we will do our best to remedy the situation.
At Tektel, our business depends on satisfying 100% of our customers 100% of the time.
We test everything that we sell, one item at a time. Nonetheless, please be sure to read the listing above in detail, as it will contain any qualifiers about the cosmetic or functional condition of the item, as well as tell you what accessories come with the device. We also strive to respond to any inquiries about auctions in as timely a fashion as possible.
If for whatever reason, the item that you receive does not match the auction description, we are happy to work with you on resolving the issue. Please contact us before you leave negative feedback, and we will do our best to make the situation right by providing a full refund of the auction price. Below are the pre-conditions for authorizing refunds on returned items:
For those who purchase our products on eBay, the following is part of the eBay terms:
Ebay protects your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used by eBay include firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.